Zoom for Healthcare

Zoom for Healthcare is a secure, web-based video conferencing platform approved for use in Nova Scotia Health and IWK.

Zoom for Healthcare Licensed accounts are only being approved for clinical use in which a patient or patients are present or PHI is shared (e.g., patient appointments, clinical case conferences, group patient education).

Skype for Business is the approved platform for administrative use until MS Teams is available. To learn more, click here.

Zoom account types and what that means:

Zoom

Basic (Free) and Pro

Zoom for Healthcare

BASIC

Zoom for Healthcare

LICENSED

Not approved for Clinical Use

Approved for Clinical Use

Create and Schedule Secure Meetings

PHIA compliant

Approved for Clinical Use

Create and Schedule Secure Meetings

PHIA compliant

 
  • Unlimited meeting length for Zoom meetings with two participants.
  • 40 minute limit meeting length for Zoom meetings with more than two participants.
  • Basic accounts cannot schedule on behalf of another users with a Licensed account.
  • Unlimited meeting length.
  • *Licensed accounts are required in order to schedule on behalf of another user with a Licensed account.

You do not require a Zoom account to join a Zoom meeting scheduled by another Licensed Zoom user.

*Administrative Assistants will require a Licensed Zoom account in order to schedule for other Licensed Zoom users. It is recommended that a shared Zoom account be used for clinical service areas where more than one Administrative Assistant is scheduling.

Requirements for using Zoom for Healthcare?

  • An NSHealth email account
  • A computer, iPad or Smartphone with audio/video technology (webcam/headset)
  • High-speed internet or cellular service
  • Outlook calendar
  • A Zoom for Healthcare account

To request a Zoom for Healthcare account, complete the Zoom Request Form.

You must complete all fields accurately (e.g., email address) and in full. If you do not provide the correct information, it will delay the processing of your request. Once we have reviewed your request, you will receive an email with further instructions. It takes approximately 2-3 business days to process a request.

If you have questions, contact virtualcare@nshealth.ca.