Zoom Account Types

If you require an approved Zoom for Healthcare account to use for clinical treatment (patient in attendance or sharing PHI), you MUST request an account by completing the Zoom Request Form.

Do not click on ‘Sign Up’ to obtain an account as this type of account is NOT approved for clinical treatment.

Zoom accounts that are SUPPORTED AND APPROVED for clinical treatment (patient in attendance or sharing PHI):

  • Zoom for Healthcare
    • Basic: PHIA compliant, meeting ends after 40 minutes, cannot assign scheduling privileges
    • Licensed: PHIA compliant , meeting ends after 30 hours, can assign scheduling privileges to another licensed user

Zoom accounts that are NOT SUPPORT OR APPROVED for clinical treatment (patient in attendance or sharing PHI):

  • Free Basic
  • Pro/Business