Resources

Health Care Provider / Administrative Assistant Resources

IM/IT Virtual Care Services have developed education and training resources for the use of Nova Scotia Health and IWK Health providers and administrative staff.

• Guidelines for Health Care Providers – Zoom for Healthcare (PDF)
• Admin Assists Virtual Appointments Guide – Zoom for Healthcare (PDF)
• HCP Virtual Appointment Checklist – Zoom for Healthcare (PDF)
• HCP Standard Practice Resources - Virtual Care (PDF)
• Email Template to Patients - Zoom Appointment (PDF)
• HCP and Admin Assists Training - Zoom for Healthcare (PDF)

To find use case specific resources, navigate to the appropriate sub-tab listed under Resources.

Registration

Virtual appointments must be registered in STAR or MEDITECH using a virtual visit code prior to the patient appointment or dictating occurring. Do not register a virtual visit using a telephone or in-person code. If you do not have a virtual visit code, contact your manager who can request a new code.

• NSHA Booking and Registration Instructions - Zoom for Healthcare (PDF)
• NSHA Registration – Virtual Care Information for Clinicians (Non-physicians) (PDF)
• NSHA Registration – Virtual Care Information for Physicians (PDF)

Patient Resources

Patient resources can be found on the Nova Scotia Health public-facing website.

Language Services

If you require an interpreter for a Zoom for Healthcare appointment, follow these instructions.