Patient safety tips for patients and families

Thursday, January 3, 2013 - 1:45pm

At Capital Health, we are committed to providing excellent care in a safe environment. You can help us. Here is a list of ways we can work together to make sure you and your loved ones have a safe and positive experience at Capital Health.

Please feel free to ask questions

Questions are never a bother. Keep asking questions until you have all the information you feel you need. And don't be afraid to tell us if you think you may be about to receive the wrong treatment or medication.

Share as much information as you can about your condition

Health care providers do best when they have all of the information they need to take care of you properly and safely. You may wish to bring a relative or friend who knows your complete medical history. If you have allergies or any special requirements don't assume all of your health care providers know. Tell them.

Keep a list of your medications

If you are taking several medications it can be difficult to keep track of them all. A list of the medications you are currently taking can help health professionals manage your care better. Be sure to include over-the-counter medicines, vitamins and herbal remedies you may be taking. If you are seeing more than one doctor make sure they all know what medication you are taking.

Wear your hospital ID bracelet

Your ID bracelet helps us identify who you are and what medication or treatment you need. Make sure the health care professionals caring for you check it. This will help reduce the risk of your health care provider giving you the wrong medication or treatment.

Wash your hands

Washing your hands is the best way to prevent the spread of germs. Don’t be afraid to ask visitors and health care providers to wash their hands or wear gloves.

Help plan your discharge

Before you are discharged from the hospital, make sure you have all the information you need. Don’t be afraid to ask your health care providers questions about what to expect during the first few days after you leave the hospital. Always ask for contact information in the unlikely event that something goes wrong after you leave the hospital.

Questions or concerns about your care

If you have any concerns or questions about your care please talk to one of your health care providers or talk to a patient representative.