Family member sends "highest compliments" to staff at Dartmouth General

Wednesday, March 11, 2015 - 12:46pm

The following letter from a family member, sent March 9, 2015, is a wonderful reminder of the impact of the kind and compassionate care our staff provide daily.

"Hello, I wanted to pass along the highest compliments to the entire staff involved with the care my wife received yesterday at the Dartmouth General. Everyone involved with her care was fantastic, efficient, empathetic and knowledgeable. I would like this shared as best possible with all involved with her care. Triage Employee (Ben), Doctor, Porter, X-Ray Technician. I would also like to draw special attention to the care that the RN (Ben) gave her. He was exceptional with both professional services, as well as his polite casual conversation. He is definitely a great member to have on your staff. The experience was much more efficient that I ever could have hoped for, which was great. I doubt that staff in your industry receive as much patient praise as they should, so I wanted to take a moment to pass this along. Please ensure the staff members are recognized for their efforts. Thank you."