Ten Digit Dialing Starts in August

Tuesday, July 29, 2014 - 5:53pm

Starting Saturday, August 23, 2014, everyone within the 902 region will have to adopt 10-digit dialing. That means that instead of dialling 473-2700, it will be 902-473-2700.

This dialing method has been successfully implemented in several regions in Canada. The introduction of 10-digit dialing is the result of a decision by the Canadian Radio-television and Telecommunications Commission (CRTC) and will pave the way for the addition of a new area code, 782, starting on Sunday, November 30, 2014, as the 902 area code reaches capacity.

Here at Capital Health, that will mean some changes in the way we do business. Eventually we may end up with some numbers that have a 782 area code instead of a 902 area code.

Here are some of the things that will have to be done to get ready for the change.

  • All notices and appointment reminders sent to patients after Saturday, August 23 will have to be reprinted to include the addition of the 902 area code.
  • All new business cards and letter head will have to be changed to include the area code.
  • Email signatures will have to be changed.

All external stored telephone numbers must be updated to include the area code. This includes:

  • Personal speed dial numbers
  • System speed dial numbers
  • FAX machines
  • Cell/smart phone telephone numbers
  • Outlook contacts needs to be updated to include the area code
  • Contact phone sheets

Note: Internal dialing/calls within a specific site remains seven digit dialing for all of Capital Health

Important Dates

Saturday, August 23, 2014 - The requirement to dial the area code for all local calls comes into effect August 23, 2014. Callers forgetting to dial the area code will hear a recorded message informing the caller that as of Sunday, November 16 the area code is mandatory for the call to be completed.

Sunday, November 16, 2014 - All local calls are required to include the area code. This includes telephone numbers, fax numbers, personal and system speed dial numbers, cell/Smart phone numbers, modem line numbers etc.

Sunday, November 30, 2014 - New numbers will be assigned with the new area code 782.

General Information