Primary Health Care Connections assists over 1,000 people to find family doctors

Friday, August 31, 2012 - 9:51am

Primary Health Care Connections is an initiative that assists people with finding a family physician or collaborative team practice.

It is currently being piloted with patients who visit the three urban emergency departments in Capital Health. Information about Primary Health Care Connections is provided to patients during registration at the emergency department if they indicate they do not have a family physician.

Each month, Primary Health Care Connections’ part-time co-ordinator, Patty Weld Viscount, receives more than 60 calls from people looking for a family physician and is able to assist the majority in finding one in about a week’s time. This month she assisted the 1,000th citizen to find a family physician since the initiative started in the spring of 2011.

“Feedback from the patients and the family practices has been very positive,” says Weld Viscount. “The relief I hear on the other end of the phone when I call to tell them that I’ve found a family physician for them is rewarding. I know we are doing the right thing by helping these people get access to the care they need.”

Information about how to contact Primary Heath Care Connections is available on the Find a Family Doctor page. Visit Primary Health Care Connections to learn more about this initiative.